COVID-19 Protocols

For your safety, we are currently open by appointment only. Please contact us to book an appointment. We can get through this together!


  1. ​A COVID-19 screening questionnaire must be filled-in upon your arrival at the store.

  2.  Your forehead temperature will be taken with an infrared thermometer before you enter the office.

  3. We ask that you sanitize your hands immediately upon entering the store.

  4. Customers and visitors are required to wear face masks while inside the store unless for those who are less than 2 years old. You can temporarily take off the mask when trying on frames while sitting at our fitting table. One-way valve masks are not permitted.

  5. Anyone with a cough or fever will not be allowed to enter the store. We will reschedule your appointment.

  6. Please arrive no earlier than 5 minutes before your scheduled appointment time. Customers may be asked to wait in their car until the appointment time, depending on how many people are in the practice at any given time.


Your safety comes first!

We have made the following adjustments to our store to ensure your safety during the pandemic.

  • Hand sanitation stations are available at the entrance and inside the store.

  • Our staff will be wearing appropriate Personal Protective Equipment (PPE) where required.

  • All surfaces and used frames are disinfected after every appointment. We use a Fusion UV machine to disinfect all used frames.

  • Regular cleaning and disinfecting of spaces where public interaction.

  • Deep cleaning at the end of each day.

Let us know how else we can help. We can get through this together!