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COVID-19 Protocols

STAGE-2 REOPENING UPDATE

Ontario is at stage-2 reopening! A great step forward for us all! Carey Optical is now adapting a hybrid model where we allow walk-ins during the most popular hours while maintaining the Appointment Only policy at other times. This is to ensure your safety while offering more convenience as the economy is opening up.

 

 

Eye Exam
Diagnostic Services

All business hours
Appointment Only

All diagnostic appointments, such as eye exams, contact lens fittings, dry eye management and myopia management with Dr. Sandra Chiu will remain Appointments Only at this point.

In The City
Eyewear & Accessories

9:30 am - 4 pm
Appointment Only 

Monday to Friday 9:30 am-4 pm Appointments OnlyIf you prefer to have one-on-one services, do not want to wait in line, and have access to our full selection of frames, make an appointment with us!

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Walk-in Hours for Eyewear

4 pm - 6 pm
Walk-ins Available

You can visit us without an appointment Monday to Friday 4 pm-6 pm!

To ensure your safety, we will limit to serving 3 customers in-store at a time. You are welcome to come in with 1 additional person to help you choose your frame at the fitting table. It will be on a first-come-first-served basis. A line-up outside the store might be required if the store is at capacity.

COVID-19 SAFETY GUIDELINES

  1. A COVID-19 screening questionnaire must be filled-in upon your arrival at the store.

  2.  Your forehead temperature will be taken with an infrared thermometer before you enter the office.

  3. We ask that you sanitize your hands immediately upon entering the store.

  4. Customers and visitors are required to wear face masks while inside the store unless for those who are less than 2 years old. You can temporarily take off the mask when trying on frames while sitting at our fitting table. One-way valve masks are not permitted.
  5. Anyone with a cough or fever will not be allowed to enter the store. We will reschedule your appointment.

  6. Please arrive no earlier than 5 minutes before your scheduled appointment time. Customers may be asked to wait in their car until the appointment time, depending on how many people are in the practice at any given time.

  7. For walk-in customers, you can choose up to 5 frames to try on at a time so that we can make sure that frames are disinfected properly afterwards.

  8. During our walk-in hours, we will limit to serving 3 customers in-store at a time. You are welcome to come in with 1 additional person to help you choose your frame at the fitting table. 

COVID-RELATED CHANGES TO OUR STORE

Your safety comes first!

We have made the following adjustments to our store to ensure your safety during the pandemic.

  • Hand sanitation stations are available at the entrance and inside the store.

  • Our staff will be wearing appropriate Personal Protective Equipment (PPE) where required.

  • All surfaces and used frames are disinfected after every appointment. We use a Fusion UV machine to disinfect all used frames.

  • Regular cleaning and disinfecting of spaces where public interaction.

  • Deep cleaning at the end of each day.

Let us know how else we can help. We can get through this together!